Customers should remove all personal belongings, this includes car/booster seats. Grand Auto Services is not responsible for any damage or loss of personal belongings.
Customers should disclose any defects to the vehicle, Grand Auto Services will not take responsibility for any prior defects. A thorough vehicle inspection will be done before any work is commenced and appropriate action will be taken.
Prices may vary if condition of the car is not what was expected.
For all services a 25% deposit will be required to secure the booking.
We have a strict cancellation policy, if a booking is cancelled within 5 working days prior to your booking then you will be eligible for a full refund or it can be held if you decide to reschedule. If a booking is cancelled after this period then the deposit will be non refundable but can still be held for a future booking.
Full payment will be required once work is completed. This can be done by cash or bank transfer.
We may photo/video your vehicle and post this on social media. We will always cover the numberplate. If you’d rather we don’t do this, please let us know.
Once customer information is collected this will be transferred onto our booking app. This keeps things professional and easy going forward.
If you have any discrepancies once work is completed, please let a Grand Auto Services staff member know on site. Once the vehicle has left our site we will not take liability for anything.
Warranty will be provided with some of our services. But this will be void if aftercare isn’t adhered to resulting in damage.
It is your responsibility to ensure modifications meet legal and insurance requirements.
We accept no liability for fines, penalties, or voided insurance resulting from non-compliant modifications.
We are not responsible for delays or failure to perform services due to circumstances beyond our control (e.g., natural disasters, supply chain issues, labour strikes).
